Privacy Policy

Last updated: January 2025

1. Who We Are

MLP Electrics Limited ("we", "us", "our") is a company registered in England and Wales (Company No: 12345678). We are the data controller for personal data collected through this website. Our registered office address is 225 London Road, Burgess Hill, West Sussex, RH15 9QU, United Kingdom.

2. What Data We Collect

We may collect the following personal data when you use our website or contact us:

  • Name and contact details (phone number, email address)
  • Details of enquiries or service requests you submit
  • Technical data such as IP address and browser type (via cookies)

3. How We Use Your Data

We use your data to:

  • Respond to your enquiry and provide a quotation
  • Schedule and deliver electrical services
  • Comply with our legal obligations
  • Improve our website and services

Our lawful basis for processing is legitimate interests (responding to your enquiry) and contract performance (delivering services).

4. Data Retention

We retain enquiry data for 12 months. Customer records are retained for 7 years to comply with HMRC requirements, after which they are securely deleted.

5. Your Rights

Under UK GDPR you have the right to:

  • Access the data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Lodge a complaint with the ICO (ico.org.uk)

6. Contact Us

For any privacy-related queries, contact us by phone on 07893 971577.